Shipping:

We strive to ship all in-house items within 5-7 business days and are often much faster. Our business week is Monday through Friday and shipping cut-off time is 1:00pm EST; orders received after this time are generally processed by the next business day. Orders received Friday afternoon through Sunday are processed on the following Monday. For personalized stationery items, please allow an additional week for processing. Our in-house items ship from Fairfax County, VA .

For additional shipping methods please call us. The flat rate is available at checkout, but other services include USPS Priority Mail, UPS Ground (including to Canada), and expedited services via FedEx and UPS for 2-day air and Overnight.  Overnight is also available as a next-day shipping option for shipments within the state of Virginia. Please note that USPS is the only carrier that regularly delivers on Saturdays; for all other carriers deliveries are made only Monday through Friday (unless you request and pay extra for Saturday delivery, available only with expedited service). Shipping rates have been calculated based on average order weight (and distance for UPS).

Returns:

Personalized items cannot be returned.  For non-personalized items the customer will receive a store credit in the amount of the product (s) total minus the shipping costs. No shipping costs will be reimbursed.